SawadeeCar Privacy Notice

This Privacy Notice and its Addendum(s) ("Privacy Notice") describe how SawadeeCar, its respective subsidiaries, affiliates, associated companies and jointly controlled entities (collectively "SawadeeCar", "we", "us" or "our") collect, use, process and disclose your Personal Data through the use of SawadeeCar mobile applications, as well as products, features and other services globally, operated by SawadeeCar (collectively, "Services").

Personal Data Definition: "Personal Data" is any information which can be used to identify you or from which you are identifiable. This includes but is not limited to your name, nationality, telephone number, bank and credit card details, personal interests, email address, your image, government-issued identification numbers, biometric data, race, date of birth, marital status, religion, health information, vehicle and insurance information, employment information and financial information.

I. Collection of Personal Data

We collect Personal Data about you in the following ways. We may also combine Personal Data collected via these various channels:

You provide your Personal Data to us

We collect your Personal Data when you provide it to us. For example, when you:

• Complete a user registration form or customize your profile
• Provide information to assess your eligibility to provide services as a SawadeeCar driver partner
• Furnish supporting documents
• Participate in contests or events organised by us
• Fill up demographic information in surveys
• Apply for loans, insurance claims or other financing products
• Contact us through our various customer support channels
• Verify your identity through various means

II. Use of Personal Data

SawadeeCar may use your Personal Data for the following purposes:

Providing services and features

• Provide you with Services across our various business verticals
• Create, administer and update your account
• Process, manage or verify your eligibility
• Conduct due diligence checks and risk assessments
• Verify your identity and age
• Validate your ride and process payments
• Track the progress of your trip

Safety and security

• Screening driver and delivery partners
• Identifying unsafe driving behaviour
• Verifying your identity
• Preventing, detecting and combating fraud
• Monitoring compliance with our terms and conditions

III. Disclosure of Personal Data

We need to share Personal Data with various parties including:

• Other users
• Third parties related to your use of SawadeeCar Services
• Subsidiaries and affiliates
• Service providers and business partners
• Legal advisors and governmental authorities

IV. Retention of Personal Data

We retain your Personal Data for the period necessary to fulfill the Purposes outlined in this Notice unless a longer retention period is required or allowed by law. Once your Personal Data is no longer necessary, we take steps to erase, destroy, anonymise or prevent access or use of such Personal Data.

V. International Transfers of Personal Data

Your Personal Data may be transferred from your Home Country to an Alternate Country. When we transfer your Personal Data, we will comply with our legal and regulatory obligations, having a lawful basis for transferring Personal Data and putting appropriate safeguards in place to ensure an adequate level of protection for the Personal Data.

VI. Protection of Personal Data

We will take reasonable legal, physical, organisational and technical measures to ensure that your Personal Data is protected. This includes measures to prevent Personal Data from getting lost, or used or accessed in an unauthorised way. We limit access to your Personal Data to our employees on a need to know basis.

Nevertheless, please understand that the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted through any online means, therefore, any transmission remains at your own risk.

VII. Amendments and Updates

SawadeeCar may modify, update or amend the terms in this Privacy Notice at any time. Such amendments shall be notified to you through the Application and/or other appropriate means at least five (5) business days before the effective date. The updated version will be posted on the website https://www.thk-transport.com/sawadeecar.

Your continued use of the Apps, Websites or Services following the modifications, updates or amendments to this Notice, whether or not reviewed by you, shall constitute your agreement to be bound by such amendments.

VIII. How to Contact Us